advertising account manager
jax, atl, nsh
We’re a creative agency built on big ideas and real partnerships. Our clients stay with us because weunderstand their businesses, challenge their thinking, and deliver work that moves the needle. Our client roster is growing, including healthcare clients, from health plans to outreach programs that help people access the care they need. As we grow, we’re looking for an experienced Account Manager who can support account leadership in managing client relationships, shepherd creative projects, keep complex campaigns on track, and help our teams do their best work.
qualifications
- 3+ years of account management experience at an advertising agency
- Bachelor’s degree in marketing, communications, business administration, or a related field
- Exceptional organization and project management skills, with the ability to juggle multiple clients, projects, and deadlines
- Experience managing multi-channel campaigns and integrated accounts
- A proactive approach with the confidence and judgment to move projects forward independently
- Strong attention to detail
- A positive attitude, appetite for learning, eagerness to grow and a strong work ethic
- Experience with healthcare, health insurance, or other regulated categories is a big plus
- Experience with Adobe Workfront and/or Webvantage Project Management systems a plus.
- Must live within commuting distance of Atlanta, GA; Nashville, TN; or Jacksonville, FL
responsibilities
- Serve as the day-to-day contact and trusted partner for your clients, taking ownership for the relationship and account-related detail
- Develop a deep understanding of each client’s business, products, audiences, and goals, and use that knowledge to anticipate needs and bring forward ideas
- Help manage the review and revisions cycle for creative projects and support campaign activation
- Lead internal meetings, keeping teams aligned on priorities, timelines, and next steps
- Partner with account leads and strategy to write clear, strategic briefs that set creative and media teams up for success
- Partner with traffic, creative, production, and media teams to deliver work that’s on strategy, on time, and on budget
- Build and present polished client-facing decks
- Learn to create and manage budgets, tracking spend and flagging issues before they become problems
- Navigate the regulatory review processes that come with healthcare marketing, to maintain compliance while keeping timelines realistic and work on track
- Respond to client questions and concerns quickly and thoughtfully, and keep your internal team in the loop
- Connect clients with the agency’s full range of marketing capabilities to create integrated, high-impact programs
wellness and benefit offerings
- Flexible work schedule with remote work one day per week (4 days in office, 1 day remote)
- Dog-friendly office; Bring your Bestie to work!
- Paid cell phone service + discounted new phone
- Subsidized covered parking
- 10 paid holidays plus the week between Christmas and New Year's
- Flexible PTO
- 401k plan with automatic company match
- Parental leave for primary and non-primary caregivers
- Medical, dental and vision insurance for employee + dependents
- HSA option (only w/ High-Deductible medical plan)
- A fun, fast-paced, and collaborative work environment
submit application
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say hello.
At Dalton, we like working with one another. Collaborating with clients. Getting involved in our communities. And make no mistake, that affects the work. For questions, business inquiries, or career opportunities, you can reach us online or at our offices in Jacksonville, Atlanta, and Nashville.
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